ChangeOS Phase 3 the horizon

Connect everything else they use.

The customer's other tools in the same picture, so this is the one place they look instead of five. Risk predicted before the drop. One more reason to keep using Intradiem, whatever else they run.

Not scoped for December. This is the direction.

Derek, Sep 24

"If they have to look at five other places for their other tools, they're not going to use this."

One place, or unusedIntradiem-only means one more tab they stop opening.The same risk Engagement Hub carries.

StickinessWith their other tools connected, Intradiem sits in the middle of their stack.Handle Time will erode. This will not.

Same loopChange management is change management.Once usage is in, the same flags and playbook apply to any tool.

Later because of cost: a conversation layer over the data for every customer is a token bill.

Screen 1 · Sources

Connect the stack. Watch every number move.

Tap each one. Routes are unverified readings of each vendor's reporting.

One contract, three routes

Roster plus usage per person. Anything that exports that is a source.

ExportA usage report pulled daily. Microsoft's Copilot report is the model.Built
APIThe vendor's admin API. Sessions, actions, accepted suggestions. What each exposes per person is the thing to verify.Drawing
PushThe vendor sends events. The same open connectivity Capability Cloud describes.Drawing

Adding a tool is one adapter. Two exist. Per-person data from outside vendors is a legal and security review before it is an integration. Kathryn owns it.

Screen 2 · Predicted risk

Who falls out next month, and why.

Tap a person. Illustrative weights, not a trained model.

Screen 3 · Plays with auto mode

Automatic where it is safe, a person everywhere else.

Turn auto mode on. Nudges fire themselves. 1:1s still wait for a person.

Screen 4 · ROI

Expected, realized, and which teams own the gap.

Tap a team. Expected comes from the customer's business case.

Screen 5 · Closed loop

Which plays work, and the audit trail.

Every click on these pages is in the log.

Screen 6 · Change simulation

Before the rollout: a readiness score and a plan.

Move the sliders.

Beyond dashboards

Ask the data what it means, instead of shuffling dashboards.

The ideaAn AI conversation on top of any product. What does this mean? Who is this? The way the internal assistant works today.
Why laterToken cost. A future version, not the first phase.
The hard partData terms, not plumbing. Everyone is building connectors now.
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